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ChefTec Products

  • Training and Support - All ChefTec software purchases made from ChefTecDiscount.com are covered by 60 days of training and support provided by Culinary Software Services, the manufacturer of the software.  For training and support contact them directly at support@culinarysoftware.com or 303-447-8054.
  • Order Status - When your order was placed you should have received an email directly from teamcss@culinarysoftware.com with login information to access the tracking number for the shipment of your software.  If you placed your order more than 24 hours ago and have not received this tracking number please contact us at sales@cheftecdiscount.com.
  • Shipping Charges (continental US) - Shipping options are as follows:
    • UPS Ground (3-5 days) - $10
    • UPS 2nd Day - $27
    • UPS Overnight - $34
    • For International shipping charges contact sales@cheftecdiscount.com
  • Timing - Orders placed before 12pm (Mountain Standard Time) are usually shipped the same day.
  • Product Sales Questions - For product questions prior to placing an order you can reach us at sales@cheftecdiscount.com or 303-915-4522.
  • Payment Options - We accept credit card payments via Visa, MasterCard, American Express and Discover.  Credit card payments are processed securely through Google Checkout or Paypal.  Checks and Money Orders are only accepted for orders over $2000.  All orders are shipped only upon receipt of full payment.  We can also complete split payments for amounts of at least $1000.  Please contact us directly at sales@cheftecdiscount.com to process a split payment.
  • Google Checkout - We utilize Google Checkout as our preferred payment gateway.  Google Checkout is a fast, secure and convenient way to shop online.  Google Checkout makes online shopping easy by providing a single login for purchases across the web.  With Google Checkout, you can shop with confidence knowing that your credit card number isn't shared with sellers. And if you want to keep your email address confidential, Google can do that too.
  • 30 Day Money Back Guarantee - ChefTecDiscount.com ONLY offers a 30 day money back guarantee on ChefTec and ChefTec PLUS purchases.  This guarantee is from the date the order was placed.  We do not offer any return on ChefTec Ultra, CorTec Enterprise, any network products, Production Management Module, ChefTec Reporter, PDA's, any recipe books or any interfaces.  We suggest you purchase only the software to start and then purchase add-on's later.  To request a return authorization number please contact sales@cheftecdiscount.com.

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  • All purchases made from Intuit via our Affiliate Discount are subject to the terms and conditions of purchases through Intuit Software.  Please see their website for all details.

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